I absolutely loved these shoes! The little pearls are so cute and they are the most comfortable heels I’ve ever worn, especially given the height. They are 2.8”. I wore them for my bachelorette party and could have walked all night in them. There is some wear and tear. I’ve worn them three times. The most obvious use is on the sole of the shoes and the side of shoes where there is some staining. I tried cleaning them, which I think caused some stains to actually spread. See the photos for more detail. I think you could get them professionally cleaned and they’d look fairly new! The color is ivory. As you can see in the professional photos versus the photos I took on my phone, they are a little more ivory than expected. With that said, the phone photos were taken at night and the lighting isn’t great.